Get technical assistance and support for MarketCheck Chrome extension installation, configuration, and usage.
Contact our technical team at support@marketcheck.com for:
- Extension installation and configuration issues
- Account access and subscription problems
- Data accuracy and valuation questions
- Feature functionality and troubleshooting
Include the following details in your support request:
- Chrome Version: Browser version number
- Extension Version: MarketCheck extension version
- Website URL: Page where issue occurred
- Vehicle Information: VIN, mileage, and ZIP code if applicable
- Error Messages: Exact error text or behavior description
- Screenshots: Visual documentation of the issue
Including your Chrome browser version, extension version, and specific website URL helps our support team reproduce issues faster and provide accurate solutions.
Our support team operates during business hours (9 AM - 6 PM IST) and aims to respond within:
- Extension installation issues: 24 hours
- Account and subscription problems: 24 hours
- Critical functionality issues: Within 4 hours
- General usage questions: 24-48 hours